Privacy Policy

1. Introduction

The Clear Mind Institute ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website theclearmindinstitute.com or use our services.

We operate from Vienna, Austria, and comply with the General Data Protection Regulation (GDPR) and Austrian data protection laws.

2. Data Controller

The data controller responsible for your personal data is:

3. Information We Collect

3.1 Information You Provide

• Email Address: When you sign up for our launch notification list
• Contact Information: Name, email, and phone number when you book sessions or workshops
• Payment Information: Processed securely through third-party payment providers
• Communications: Content of emails or messages you send us

3.2 Information Automatically Collected

• Technical Data: IP address (anonymized), browser type, device information
• Usage Data: How you interact with our website through Google Analytics
• Cookies: See Section 9 for our Cookie Policy

4. Legal Basis for Processing

We process your personal data based on:

• Consent: When you sign up for our newsletter or accept cookies
• Contract: To provide services you've requested or purchased
• Legitimate Interests: To improve our services and communicate with you about your inquiries
• Legal Obligations: To comply with tax and business regulations in Austria

5. How We Use Your Information

We use your information to:

• Send launch notifications and updates (only with your consent)
• Provide mental training services you request
• Process payments and maintain records
• Respond to your inquiries
• Improve our website and services through analytics
• Comply with legal obligations

6. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

• Service Providers: Netlify (hosting), Brevo (email marketing when configured), Google Analytics (website analytics)
• Legal Requirements: If required by law or to protect our rights
• Business Transfers: In case of merger or acquisition (with notice to you)

7. Data Retention

• Email list: Until you unsubscribe or request deletion
• Client records: 7 years as required by Austrian tax law
• Website analytics: 26 months (Google Analytics default)

8. Your Rights Under GDPR

You have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate data
• Erasure: Request deletion of your data ("right to be forgotten")
• Restriction: Limit processing of your data
• Portability: Receive your data in a portable format
• Object: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent at any time for cookie usage

To exercise these rights, contact us at: info@theclearmindinstitute.com

9. Cookie Policy

We use cookies to improve your experience on our website. You can control cookie usage through the consent banner on our website.

Types of Cookies We Use:

• Essential Cookies: Required for website functionality
• Analytics Cookies: Google Analytics (only with your consent) to understand how visitors use our site

You can withdraw cookie consent at any time by clearing your browser's local storage or using browser settings to block cookies.

10. Website Analytics

With your consent, we use Google Analytics to understand how visitors use our website. This helps us improve our services.

Data collected includes:

• Pages visited and time spent on site
• General location (city/country level)
• Device type and browser
• Anonymized IP addresses

You can opt-out by rejecting cookies when prompted or by using the Google Analytics opt-out browser plugin.

11. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

• SSL encryption for data transmission
• Secure hosting through Netlify
• Regular security assessments
• Limited access to personal data

12. International Transfers

Your data may be transferred to service providers outside the EU. We ensure appropriate safeguards through:

• EU-US Data Privacy Framework participation
• Standard Contractual Clauses
• Adequacy decisions by the European Commission

13. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal data from children.

14. Updates to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or website notice.

15. Contact Information

16. Supervisory Authority

You have the right to lodge a complaint with the Austrian Data Protection Authority: